Shipping Policy:

Shipping is done via USPS priority mail and comes with delivery confirmation. If you want something expedited with insurance, please email us and we will send you an updated invoice based on the exact cost of that service.

Return/Exchange Policy:

We will be glad to exchange or credit your credit card if you are not completely satisfied with our products. The merchandise must be returned to Zora New York in its original condition within 5 days from the date of receipt. Email us at info@zoranewyork.com prior to sending the return.

Shipping and handling fee is not refundable. Please ship the item(s) prepaid, trackable, and securely packaged to the address below:

Using the Zora New York website signifies your agreement with the above policies. We hope you enjoy shopping with us!